General information

These terms and conditions govern the relationship between IMAKDYNAMIC UK LIMITED (hereinafter referred to as IMAKDYNAMIC) and the customers of the IMAKDYNAMIC webshop. The terms and conditions are an integral part of every contract concluded between IMAKDYNAMIC and a customer (for standard articles and custom-made products). Subsidiary agreements, assurances or amendments to these terms and conditions must be made in writing. IMAKDYNAMIC reserves the right to amend the General Terms and Conditions at any time and without prior notice.

1. Scope of application

Private customers (over 18 years) as well as entrepreneurs and companies can place orders in the IMAKDYNAMIC online shop. Only regular quantities can be ordered. For the purposes of these general terms and conditions, private customers are natural persons who wish to conclude a contract for purposes which cannot be attributed primarily to their commercial or self-employed activity. Commercial customers are requested to contact for commercial terms and conditions.

2. Offering

The online presentation of goods is not binding. We reserve the right to make changes to the product range and its presentation at any time and to remove certain products from the range altogether. We accept no liability for typographical errors or incorrect or incomplete information or representations. We make every effort to ensure the best possible availability of the products offered on the website. However, the display of a particular product on the Website does not mean that we give any warranty as to its availability. We are only obliged to deliver goods in stock. If the products ordered are not available, we may not be able to fulfil the order. We reserve the right either to cancel the order or to make a partial delivery. In such cases we will inform the purchaser accordingly. The colour values of the products presented in the web shop are as realistic as possible, although any end device (desktop, smartphone, tablet) may reproduce the images used with altered colour values. Minor variations in size, colour, texture and finish are permitted. Deviations are particularly possible in the case of follow-up/additional orders without other written assurances.

3. Prices

The prices shown on the website at the time of ordering apply, except for obviously incorrect prices (e.g. 0.00). For collection or booking in the Imakdynamic store, the price valid at the time of payment in the store applies (only if payment in the boutique is possible). All prices are gross prices in Euro and do not include VAT. Products remain the property of IMAKDYNAMIC UK LIMITED until full payment has been received. IMAKDYNAMIC UK LIMITED shall be entitled to have the products registered at the Buyer’s expense if it considers that its claim is at risk.

4. Registration / Data Privacy

The Buyer is free to register with or place an order without registering. However, certain features of the website are only available to registered buyers. When registering, i.e. opening a customer account, the Buyer is obliged to provide truthful personal information. IMAKDYNAMIC reserves the right to delete customer accounts at any time and without giving reasons or to block a user name and password. The personal password chosen by the customer during registration is not known to Imakdynamic and must be kept strictly secret by the customer. For further and more detailed information on the processing of personal data by IMAKDYNAMIC in connection with registration, use of the website and purchases on the website, please refer to IMAKDYNAMIC’s Privacy Policy.

5. Order and Contractual Conclusion

The presentation of the products in the web shop is not a legally binding offer, but a non-binding online catalogue or a non-binding invitation to the customer to order the product in the web shop. All information provided during the ordering process must be complete and accurate. An order is an offer to the web shop to conclude a contract. After sending the order, the customer will automatically receive a confirmation of receipt documenting the fact that the order has been received by the web shop. After receiving this confirmation of receipt, the customer cannot change the order and is bound by it. The web shop is free to refuse orders in whole or in part without giving reasons. In this case, the customer will be informed and any payments already made will be refunded. Further claims are excluded. Temporarily unavailable products cannot be reserved. The contract within the scope of an online order in the IMAKDYNAMIC webshop is concluded when IMAKDYNAMIC has sent the printable order confirmation to the customer by e-mail.

6. Payment Options

The payment amount will be charged upon receipt of the order. The prices are binding until IMAKDYNAMIC confirms the order or for the period stated in the order confirmation. Payment for the goods shall be made either by means of an electronic form of payment available in the web shop.

Advance Payment

The web shop may require payment in advance. In the case of prepayment, delivery will not take place until payment has been received. Products ordered are not reserved until payment is received and may be out of stock in the meantime.

Electronic Payment Options

Credit and debit cards (Visa, Mastercard, Diners Club) or PayPal are accepted as payment methods.

7. Delivery

Packaging and shipping costs will be shown in detail before the order is placed and will be shown separately on the invoice. IMAKDYNAMIC is not liable for non-delivery or delayed delivery of the goods due to the customer’s incorrect delivery address, the absence of the recipient or other reasons. IMAKDYNAMIC offers the products subject to availability. If a product is not or no longer available, the customer will be informed accordingly. IMAKDYNAMIC reserves the right to withdraw from the contract if products are no longer available through no fault of IMAKDYNAMIC.

IMAKDYNAMIC shall not be liable for delays in delivery for which it is not responsible, e.g. due to force majeure, traffic jams, strikes, bad weather conditions, etc., and such delays shall not entitle the customer to withdraw from the purchase contract or to claim damages. Longer delivery times for parcels are to be expected before public holidays (Easter, Christmas). The customer undertakes to check the goods for completeness and condition immediately upon receipt. Any complaints regarding quality and completeness must be reported to IMAKDYNAMIC immediately, at the latest within 24 hours of delivery, otherwise the delivery is deemed to have been accepted.

8. Recall / Exchange / Return

In principle, the statutory provisions on liability for material defects apply. Deviations in the colour reproduction may depend on the monitor used and the recording technology and do not constitute a defect. IMAKDYNAMIC is not liable for damage in transit or for damage caused by improper storage of the goods after receipt by the customer or his assistants. Custom-made products or goods are excluded from return. IMAKDYNAMIC reserves the right to exclude from the right of return goods without manufacturing defects which have been used by the purchaser contrary to the instructions for use. IMAKDYNAMIC accepts the return of goods via service providers. Please refer to the return slip included in the package for details. The cost of returning the goods is the responsibility of the customer. Refunds for eligible returns will be made within 30 days using the same payment method used when the order was placed.

9. Applicable Law

These terms and conditions are governed by English law (excluding the United Nations Convention on Contracts for the International Sale of Goods). The place of jurisdiction shall be Manchester.